Privacy Policy

General information

Our website and webstore collect your data as a result of your sharing your data with us. This may be, for example, information that you enter in our contact form. In addition, our IT systems automatically record other data when you visit our website and our webstore (hereinafter simply referred to as website). This data mainly includes technical information (for example, web browser, operating system or time of access to the site). This information is recorded automatically when you access this online store. The following information will provide you with an easy to navigate overview of what will happen to your personal data when you visit this online store. The term “personal data” includes all data that can be used to identify you personally.

Data storage on this website

Who is the party responsible for the registration of data on this website?

Data on this website is processed by the website operator, whose contact details are available in the footer section of this website.

For what purposes do we use your data?

Part of the information is generated to ensure the error-free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have in relation to your information?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data be rectified or deleted. Please feel free to contact us at any time if you have any questions about this or any other data protection issue. In addition, in certain circumstances, you have the right to demand the restriction of the processing of your personal data.

Analytical tools and tools provided by third parties

It is possible that your browsing habits will be statistically analyzed during your visit to this website. These analyzes are carried out mainly with cookies and with what we call analysis programs. As a rule, analyzes of your browsing habits are carried out anonymously; that’s to say. browsing patterns cannot be traced back to you. You have the possibility to object to such analyzes or you can prevent their performance by not using certain tools.

External hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, webstore access and other data generated through anwebstore. The host is used for the purpose of fulfilling the contract with our potential and existing customers and in the interest of a secure, fast and efficient provision of our online services by a professional provider. Our host will only process your data to the extent necessary to fulfill its performance obligations and to follow our instructions regarding such data.

Execution of a data processing contract

In order to guarantee processing in accordance with data protection regulations, we have concluded an order processing contract with our host.

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Therefore, we treat your personal data as confidential information and in accordance with legal data protection regulations.

Each time you use this website, various personal information will be collected. Personal data includes data that can be used to personally identify you. This privacy policy explains what data we collect and the purposes for which we use that data. It also explains how and for what purpose the information is collected. We hereby inform you that data transmission via the Internet (i.e. via e-mail communications) may be subject to security gaps. It is not possible to completely protect the data against access by third parties.

Revocation of your consent to data processing

A wide range of data processing transactions are only possible subject to your express consent. You can also revoke at any time any consent you have already given us. To do this, you just need to send us an informal notification by e-mail. This is without prejudice to the legality of any data collection that took place prior to your revocation.

Right to object to the collection of data in specific cases; right to object to direct advertising (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 AL. 1 BED. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE LEGAL BASIS ON WHICH THE PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED, UNLESS WE CAN PROVE THAT THE PROCESSING IS JUSTIFIED BY COMPELLING REASONS WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PROCESSING SERVES TO ENJOY, EXERCISE OR DEFEND LEGAL RIGHTS (OBJECTION ACCORDING TO ARTICLE 21 PARAGRAPH 1 OF THE GERMAN CIVIL CODE).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT ADVERTISING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR DIRECT ADVERTISING PURPOSES; THIS ALSO APPLIES TO PROFILING, TO THE EXTENT RELATED TO THIS DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSES OF DIRECT ADVERTISING (OPPOSITION ACCORDING TO ART. 21(2) GDPR).

Right to file a complaint with the competent control body

In the event of a violation of the GDPR, data subjects have the right to lodge a complaint with a supervisory agency, in particular in the Member State where they usually have their domicile, place of work or the place where the alleged violation happened. The right to register a complaint is in force regardless of any other administrative or judicial procedure available as a legal remedy.

Right to data portability

You have the right to demand that we hand over any data that we automatically process on the basis of your consent or in order to fulfill a contract to you or a third party in a commonly used machine-readable format. If you demand the direct transfer of data to another controller, this will only be done if technically possible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries that you submit to us as the website operator, this website uses an SSL or TLS encryption program. You can recognize an encrypted connection by checking if the browser address line changes from “http://” to “https://” and also by the appearance of the lock icon in the browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If you are under a duty to share your payment information (e.g. account number if you give us permission to debit your bank account) with us after entering into a paid contract with us, this information is necessary to process payments.

Payment transactions using common payment methods (Visa / MasterCard, AMEX, debit to your bank account) are processed exclusively via encrypted SSL or TLS connections. You can recognize an encrypted connection by checking if the browser address line changes from “http://” to “https://” and also by the appearance of the lock icon in the browser line. If communication with us is encrypted, third parties will not be able to read the payment information you share with us.

Your data will be transmitted on the basis of Article 6 para. 1 lit a GDPR (consent) and Art. 6 para. 1 bed. b GDPR (processing for the performance of a contract). You have the option of revoking your consent to data processing at any time. A revocation has no effect on the effectiveness of past data processing.

Information, rectification and deletion of data

Within the framework of the applicable legal provisions, you have the right to demand information at any time about your archived personal data, their source and their recipients as well as the purpose of the processing of your data. You may also have the right to have your data corrected or deleted. If you have any questions about this or any other personal data issue, please do not hesitate to contact us at any time at the address provided in the footer of this website.

Right to demand restriction of processing

You have the right to demand the imposition of restrictions on the processing of your personal data. To do this, you can contact us at any time. The right to demand restriction of processing applies in the following cases:

In the event that you contest the accuracy of your data archived by us, we will generally need some time to verify this claim. While this investigation is ongoing, you have the right to request that we restrict the processing of your personal data.

• If the processing of your personal data was/is carried out unlawfully, you have the option of demanding the restriction of the processing of your data instead of demanding the eradication of this data.
• If we no longer need your personal data and you need it to exercise, defend or assert legal claims, you have the right to demand the restriction of the processing of your personal data instead of their eradication.
• If you have restricted the processing of your personal data, this data – with the exception of its archiving – may be processed only subject to your consent or to assert, exercise or defend legal claims or to protect the rights of other persons. physical or moral. or for important public interest reasons invoked by the European Union or an EU Member State.

Cookies

In some cases, our website and its pages use cookies. Cookies do not damage your computer and do not contain viruses. The purpose of cookies is to make our website more user-friendly, efficient and secure. Cookies are small text files placed on your computer and stored by your browser. Most of the cookies we use are “session cookies”. They are automatically deleted when you leave our site. Other cookies will remain on your device until you delete them. These cookies allow us to recognize your browser the next time you visit our website.

You can adjust your browser settings to ensure that you are notified each time cookies are placed and to allow you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to enable automatic deletion. cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.

Cookies necessary for the execution of the electronic communications transaction or to provide certain functions that you wish to use (eg the shopping basket function) are stored on the basis of article 6, section. 1 bed f GDPR. The website operator has a legitimate interest in storing cookies to ensure a technically error-free and optimized provision of the operator’s services. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Article 6 para. 1 bed. a GDPR; the agreement can be revoked at any time.

If other cookies (e.g. cookies for the analysis of your surfing habits) are to be stored, they are dealt with separately in this privacy policy.

Server log files

The provider of this website and its pages automatically collects and stores information in server log files, which your browser automatically communicates to us. Information includes:

• The type and version of the browser used
• The operating system used
• Referral URL
• The host name of the accessing computer
• The time of the server request
• IP address

This data is not merged with other data sources. These data are stored on the basis of Art. 6 sect. 1 bed f GDPR. The website operator has a legitimate interest in the technically error-free representation and optimization of the operator’s website. To do this, the server log files must be recorded.

Request by e-mail or telephone

If you contact us by e-mail or telephone, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not transmit this data without your consent. The processing of this data is based on Article 6 para. 1 bed. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) a GDPR) and / or on our legitimate interests (Article 6 (1) (f) GDPR), since we have a legitimate interest in the processing efficiency of the requests addressed to us. The data you send to us via contact inquiries remains with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage is discontinued (e.g. after completion of your request). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Data processing (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content organization or modification of the legal relationship (data inventory). These measures are taken on the basis of article 6, sect. 1 bed. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual actions. We collect, process and use personal data regarding the use of this website (usage data) only insofar as this is necessary to enable users to use the services and to bill them. The customer data collected will be deleted at the end of the order or at the end of the commercial relationship. This is without prejudice to any statutory retention mandate.

Transfer of data at the conclusion of contracts for the website, the retailer and the dispatch of the goods

We share personal data with third parties only if this is necessary for contract processing; for example, with the companies responsible for shipping goods or the financial institution responsible for processing payments. Any further transfer of data will not take place or will only take place if you have expressly consented to the transfer. Any sharing of your data with third parties without your express consent, for example for advertising purposes, will not occur. The basis for data processing is Art. 6 sec. 1 bed. b GDPR, which allows the processing of data for the performance of a contract or for pre-contractual actions.

Data processing for advertising purposes

On the basis of Article 6(1)(f) GDPR, the controller has a legitimate interest in the processing of data for advertising purposes. We also reserve the right to use first name, last name, street, postal code and city on this legal basis in order to use a personalized customer approach. The duration of the storage of personal data for advertising purposes can derive from the principle of whether or not the storage is necessary for advertising purposes. We follow the principle of deleting the data no later than two years after it is no longer used for advertising purposes.

Own advertising purposes and advertising purposes of third parties

To the extent that you have entered into a contract with us or received advertising material, we will retain you as an existing customer or interested party. In these cases, we process your name and address in order to send you information about new products and services.

Online advertising with interests

To ensure that you only receive advertising information that is of interest to you, we categorize and supplement your customer profile with additional information. Statistical information and information about you (e.g. master data from your customer profile) are used for this purpose. The aim is to provide you with advertisements that are only relevant to your real or supposed needs and not to bother you with uninteresting advertisements.

Processing of advertising mailings

Advertising mailings are provided as part of the processing on our behalf by a service provider to whom we pass on your data.

Right of opposition

You can object to data processing for the aforementioned purposes at any time free of charge, separately for the respective communication channel and with effect for the future. To do this, simply send an e-mail or a letter.

If you lodge an objection, the relevant contact address will be blocked for further processing of promotional data. We draw your attention to the fact that, in exceptional cases, advertising material may be sent temporarily even after receipt of your objection. This is technically due to the delay required for advertisements and does not mean that we will not implement your objection.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies. Cookies are text files, which are stored on your computer and which allow an analysis of the use of the website by users. The information generated by the cookie about your use of this website is usually transferred to a Google server in the United States, where it is stored. The storage of Google Analytics cookies and the use of this analysis tool is based on Article 6 Sect. 1 bed f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns in order to optimize both the services offered online and the advertising activities of the operator. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Article 6 para. 1 bed. a GDPR; the agreement can be revoked at any time.

IP anonymization

On this website we have activated the IP anonymization function. Accordingly, your IP address will be abbreviated by Google within member states of the European Union or in other states which have ratified the Convention on the European Economic Area before transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the USA and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google will use this information to analyze your use of this website in order to generate reports on website activities and to perform other related services for the operator of this website. to the use of the website and the Internet. . The IP address transmitted in conjunction with Google Analytics from your browser must not be merged with other data held by Google.

Browser plug-in

You have the option of preventing the archiving of cookies by making relevant changes to the settings of your browser software. However, we must point out that in this case you may not be able to use all functions of this website to their full extent. You also have the option of preventing the recording of the data generated by the cookie and relating to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in. – available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to data recording

You have the option of preventing the recording of your data by Google Analytics by going to the following link. This will result in the placement of an opt-out cookie, which prevents the recording of your data on future visits to this website: deactivation of Google Analytics. For more information on the processing of user data by Google Analytics, please see Google’s data privacy statement at: https://support.google.com/analytics/answer/6004245?hl=en.

Processing of contract data

We have concluded a data processing contract with Google and implement the strict provisions of the German data protection agencies as far as possible when using Google Analytics.

Demographic parameters provided by Google Analytics

This website uses the “demographic parameters” function provided by Google Analytics. It allows the generation of reports providing information on the age, gender and interests of site visitors. The sources of this information are interest-related advertisements from Google as well as visitor data obtained from third-party providers. This data cannot be assigned to a specific person. You have the possibility to deactivate this function at any time by making relevant changes to the advertising settings in your Google account or you can generally prevent the recording of your data by Google Analytics as explained in the section “Objection to the recording of data”.

Archiving period

User or incident-level data stored by Google related to cookies, user IDs or advertising IDs (e.g. doubleclick cookies, Android advertising ID) will be anonymized or deleted after 14 months . For more information, go to the following link: https://support.google.com/analytics/answer/7667196?hl=en

Google AdSense (not personalized)

Google Analytics remarketing

This website uses the remarketing functions of Google Analytics in combination with the functions of Google Ads and Google DoubleClick, which work on all devices. The provider of these solutions is Google Ireland Limited (Google), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads and Google Conversion Tracking

This website uses Google Ads. Google Ads is an online promotional program of Google Ireland Limited (Google), Gordon House, Barrow Street, Dublin 4, Ireland. In conjunction with Google Ads, we use a tool called conversion tracking. If you click on an ad published by Google, a cookie for conversion tracking purposes will be placed. Cookies are small text files placed in the web browser on the user’s computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we will be able to recognize that the user clicked on an ad and was linked to this page.

A different cookie is assigned to each Google Ads customer. These cookies cannot be tracked through the websites of Google Ads customers. The information obtained using the conversion cookie is used to generate conversion statistics for Google Ads customers who have chosen to use conversion tracking. Users receive the total number of users who clicked on their ads and were linked to a page equipped with a conversion tracking tag. However, they do not receive any information that would allow them to personally identify these users. If you do not wish to participate in tracking, you have the option to object to this use by easily disabling the Google Conversion Tracking cookie via your web browser in the user settings. If you do this, you will not be included in conversion tracking statistics.

The storage of “conversion” cookies and the use of this tracking tool is based on article 6, sect. 1 bed f GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offers and advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Article 6 para. 1 bed. a GDPR; the agreement can be revoked at any time.

For more detailed information about Google Ads and Google Conversion Tracking, please see Google’s data privacy policies at: https://policies.google.com/privacy?hl=en.

You can configure your browser in such a way that you are informed each time cookies are placed and you can allow cookies only in certain cases or exclude the acceptance of cookies in certain cases or in general and you can also activate the automatic deletion of cookies. cookies when closing the browser. If you deactivate cookies, the functions of this website may be limited.

Newsletter data

If you would like to subscribe to the newsletter offered on this website, we will need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you consent to receiving the newsletter. No other data will be collected or will only be collected on a voluntary basis. We will only use this data for sending the requested information and will not share this data with third parties.

The processing of the information entered in the newsletter registration form will take place exclusively on the basis of your consent (Art. 6 (1) lit. a GDPR). You can revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for sending the newsletter at any time, for example by clicking on the link “Unsubscribe of the newsletter. This is without prejudice to the legality of the data processing operations that have taken place to date.

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remains unaffected.

Once you have unsubscribed from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. Blacklist data is only used for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is indefinite. You can object to the storage if your interests outweigh our legitimate interest.

MailChimp

Execution of a data processing contract

We have signed a so-called “data processing agreement” with MailChimp, in which we mandate MailChimp to protect our customers’ data and to refrain from sharing it with third parties.

YouTube with extensive data protection integration

Google Web Fonts

To ensure uniform fonts used on this website, this website uses so-called web fonts provided by Google. When you access a page on our website, your browser loads the required web fonts into your browser’s cache to display text and fonts correctly. To do this, the browser you are using will need to establish a connection to Google’s servers. As a result, Google will learn that your IP address was used to access this website. The use of Google Web Fonts is based on our interest in presenting our online content in a uniform and attractive way. In accordance with article 6, sect. 1 lit f of the GDPR, this is a legitimate interest.

If your browser does not support web fonts, a standard font installed on your computer will be used.

For more information on Google Web Fonts, please follow this link: https://developers.google.com/fonts/faq and see Google’s data privacy statement under: https://policies.google.com /privacy?hl=en.

Google Maps

Via an API, this site uses the Google Maps mapping service. The provider is Google Ireland Limited (Google), Gordon House, Barrow Street, Dublin 4, Ireland.

To enable the use of Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google’s servers in the United States, where it is archived. The operator of this website has no control over the transfer of data.

We use Google Maps to present our online content in an attractive way and to make it easier to find the locations disclosed on our website. This constitutes a legitimate interest as defined in article 6, sect. 1 bed f GDPR.

For more information on the handling of user data, please see Google’s data privacy statement at: https://policies.google.com/privacy?hl=en.

Our website may contain links to other websites which are not under our control. We cannot accept any responsibility for the privacy or content of these websites, but we provide these links to enable our visitors to find more information on specific topics. You should read their privacy policy.

Our company regularly reviews its Privacy Policy and places any updates on this website. This Privacy Policy was last updated in June 2022.